Growth, Analysis & Planning Cole Crum Growth, Analysis & Planning Cole Crum

Check Your Mirrors

One of the most well-known “coming of age” milestones happens when we learn to drive for the first time. It is such an exciting and scary moment in life, and is chalk full of new information and motor skills to learn. Before we even start the car, we are educated on safety precautions; seat belt on, seat at an appropriate height and reach, hands at 10 & 2, and to check your mirrors. As with driving, running a business requires us to constantly check the mirrors.

Read More

Creating Consistency

The goal of any business in any sector is to be able to automate as many processes as possible in order to minimize overhead expenses. Prior to automation, your business must be able to provide consistency across all processes. And, in order to provide consistency, you must first establish your business standards. It all starts with developing and documenting your Standard Operating Procedures, or SOPs.

Read More
Success, Beyond Business Cole Crum Success, Beyond Business Cole Crum

Reset, Refresh, Renew

As we enter a new year, we cannot help but to already start looking forward; visualize a twelve month path laid out in front of you, and you’re standing on day one. Too often, we forget to start where we are, and instead jump out ahead of our present reality. Being proactive by looking ahead and planning is a wonderful behavior to practice regularly, so long as your vision starts where you are presently.

Read More
Foundation, Marketing & Design Cole Crum Foundation, Marketing & Design Cole Crum

From Icon, To Iconic

Every entrepreneur dreams of creating an iconic brand; a business with global recognition that evokes pride, community, and trust. There are a number of factors that go into building an iconic brand, such as presenting a clear set of core values, narrating a well-crafted relatable brand story, as well as exceeding the expectations already set forth.

Read More
Success, Beyond Business Cole Crum Success, Beyond Business Cole Crum

Wait, I Can Do That?

I have worked with countless business owners throughout my career, and some of my fondest moments are those in which a client says, “Wait, I can do that?”. These moments can vary in catalysts, but all stem from the client receiving permission or encouragement to do something completely opposite of what they view as the way it’s always been.

Read More
Success, Marketing & Design Cole Crum Success, Marketing & Design Cole Crum

The Value of Old School

To some people, honoring a strong human component in business is considered “old school”. Why have a human customer service agent, when you can have a bot? Why send personalized messages, when you could just mass-market? Why call to wish someone a happy birthday, when you could just write “HBD” on their Facebook wall?

Read More