Supporting the inevitable changes your business will experience is embodied by change management. This is achieved through the methods and workflows in which your business documents and implements change, both internally and externally. Simply put, change management is the management of changes.

As a business owner, you have likely been exposed to some form of data analytics; website, social media, or search engine, to name a few. But have you taken the time to get to know what all of those numbers mean, and how they impact your business?