Stability That Matches The Quality Of Care
How Golden Hills sustained revenue growth through strategic brand & digital optimization.
Client Snapshot
Industry: Medical, Plastic Surgery
Location: Walnut Creek, CA
Website: www.goldenhillsplasticsurgery.com
The Challenge
Golden Hills Plastic Surgery had a strong clinical reputation but inconsistent monthly revenue patterns. Leadership wanted to stabilize performance, strengthen brand visibility, and create a more predictable revenue baseline—without relying on seasonal spikes or high‑pressure promotional cycles.
How CRUM Helped
CRUM partnered with Golden Hills to refine their brand positioning, strengthen digital pathways, and improve patient acquisition consistency. Through a combination of UX improvements, messaging alignment, and analytics‑driven optimization, Golden Hills gained a clearer understanding of what drives patient conversions—and how to sustain momentum month over month.
“Working with CRUM gave us clarity and consistency. We finally understand what’s driving our growth, and we’re seeing it in our numbers.” - Dr. Seth Eberlin, Owner of Golden Hills Plastic Surgery
The Results
Across 2024–2025, Golden Hills Plastic Surgery demonstrated clear upward momentum, with multiple indicators of sustained growth.
Three of the highest‑performing months between 2024-2025 occurred during CRUM’s engagement, including April 2024 ($201,448.67), November 2024 ($180,673.60), and March 2025 ($186,383.95)
2025 revenue stabilized at a consistently higher baseline, with every month from January–September 2025 exceeding $119,000 and peaking at $186,383.95 in March
Average monthly revenue in 2025 (Jan–Sep) reached $141,771, demonstrating a measurable lift from the more volatile 2024 pattern
Golden Hills achieved nine consecutive months above $130,000 in 2025, signaling improved predictability and operational stability
March 2025 revenue increased by more than $66,000 compared to March 2024, demonstrating year‑over‑year improvement in a key month for elective procedures (March 2024: $122,456.99 → March 2025: $186,383.95)
The top three months of 2024 all exceeded $160,000, showing strong responsiveness to optimized campaigns and improved patient pathways (April, October, November 2024)
Ready to strengthen your practice’s revenue baseline?
Let’s build a brand and digital ecosystem that supports predictable, sustainable growth. Reach out to Crum Consulting to schedule your discovery call.
